Egalla for Restaurants · Karachiکراچی

Restaurant POS for Karachi’s busiest counters

Egalla is restaurant POS software built for the pace of Karachi. Waiters take orders on Android phones, kitchen tickets print the moment an order is placed, and every bill, split or takeaway token is recorded even when the internet or electricity drops. Cash, card, JazzCash, Easypaisa and bank transfer are tracked separately, and the closing report reaches your WhatsApp every night. Whether you run a nihari shop in the old city, a BBQ counter in Clifton or a café in DHA, we set you up on WhatsApp or a phone call, with no visit needed.

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Karachi, Sindh

How Karachi eats, and where billing breaks

Karachi’s food trade runs on volume and late hours. On Burns Road, nihari, bun kabab, haleem and rabri shops serve a steady line from evening until well past midnight, and most customers eat fast and leave faster. Down at Boat Basin in Clifton, BBQ grills, chaat stalls and juice counters work largely on takeaway and parcel orders, while the seafront restaurants at Do Darya seat large families who stay for hours and order in rounds.

Between those extremes sit thousands of biryani counters, chai dhabas, broast shops and fast-food outlets across the city. Biryani counters live and die by lunchtime speed: plates and parcels go out by the dozen, and the counter has to know which token has paid. Chai dhabas sell small tickets all day, where a missed cup or an uncharged paratha adds up by the end of the month. Delivery and collection orders add another stream to keep straight.

Then there is power. Load-shedding and internet outages hit different parts of the city at different hours, and a billing system that freezes when the router goes down is worse than a notebook.

Egalla in Karachi

How Egalla fits a Karachi restaurant

Egalla runs on Android phones, so a phone with a charged battery keeps billing through load-shedding. Orders, bills and kitchen tickets work offline and sync when the connection returns. Bluetooth thermal printers keep printing on their own charge, so the kitchen line at a Burns Road nihari shop does not stop because the UPS is struggling.

For Boat Basin BBQ stalls and biryani counters, counter mode gives every takeaway order an automatic token number, so the person at the hatch calls the right parcel. Do Darya-style family dining uses the live table map, splits bills by person or by dish, and merges tables when cousins arrive late. Every waiter has their own login and PIN, so voids carry a name. At night, the WhatsApp closing report shows cash, card, JazzCash, Easypaisa and bank transfer separately, so you know exactly what should be in the galla.

Features

Restaurant POS features Karachi owners use every service

Live table map

See which tables are free, occupied, reserved or waiting for the bill — at a glance.

Kitchen tickets (KOT)

Orders print at the kitchen printer the second they’re placed. A spare phone can be a kitchen screen too.

Modifiers that stick

Less spicy, extra raita, no onions — captured once, printed clearly, never forgotten.

Split & merge bills

Split by item, by person or equally. Merge tables when the family grows.

Takeaway tokens

Auto token numbers on the receipt so the counter calls the right order.

Waiter accounts

Every waiter logs in on their own phone. You see who sold what, and every void.

What it costs

Egalla has a free plan for one phone, so a small Karachi dhaba or counter can start without paying anything. Dukaan is Rs. 1,499 a month for a busy restaurant with a small team, and Karobar is Rs. 3,999 a month for owners running several branches on one dashboard. Every paid plan starts with a 14-day free trial, and you don’t need to buy a computer or POS terminal. Compare all restaurant POS prices.

Questions

Restaurant POS questions from Karachi

Anything else? Message us on WhatsApp and a real person replies.

Does Egalla work during load-shedding in Karachi?

Yes. Egalla runs on Android phones, which keep working on battery when the power goes. Orders, bills and kitchen tickets work offline, and Bluetooth printers keep printing on their own charge. When electricity and internet return, everything syncs automatically, so sales made during the outage are not lost.

Can I get set up in Karachi without anyone visiting?

Yes. We set you up on WhatsApp or a phone call. Send us your menu as a photo or a list, and we help you add dishes, pair your Bluetooth printer and create waiter logins. You can start billing as soon as your menu is in, and the 14-day free trial needs no card.

Can my BBQ or biryani counter use takeaway tokens?

Yes. Counter mode prints an automatic token number on every takeaway receipt, so staff call the right parcel at a crowded hatch. You can run counter mode and the table map together, which suits places that serve walk-in parcels and dine-in families on the same evening.

Can I take JazzCash and Easypaisa payments in Karachi?

Yes. Record cash, card, JazzCash, Easypaisa and bank transfer as separate payment types on each bill. The nightly closing report on your WhatsApp totals each one separately, so you can match the galla, your wallet balances and your bank account without adding up slips by hand.

I have outlets in Saddar and DHA. Can I manage both?

Yes. The Karobar plan, at Rs. 3,999 a month, covers multiple branches on one dashboard. You can see every branch’s sales from your phone, and give staff their own roles and PINs at each outlet, so you are not driving across Karachi traffic just to check the day’s numbers.

Egalla in other cities

Not in one of these cities? Egalla works anywhere in Pakistan. See every Egalla for Restaurants feature

Ready for your next rush in Karachi?

14 days free. No card needed. We set you up on WhatsApp or a phone call, so nobody has to visit.

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